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Patient on a virtual visit

Baptist Health Virtual Urgent Care

The better way to get Urgent Care — 24/7, without leaving home.

Tap. Talk. Treat.

Skip the waiting room. Baptist Health Virtual Urgent Care brings you the care you need, fast. Using PineApp or our online portal, you’ll connect with a licensed provider who can evaluate your symptoms, recommend treatment, and prescribe medications — all in one secure online session. We treat a wide range of conditions, including:

  • Allergies
  • Asthma
  • Back Strains and Sprains
  • Bronchitis
  • Conjunctivitis (Pink Eye)
  • Common Cold
  • Influenza (Flu)
  • Minor Burns and Lacerations
  • Painful Urination
  • Rashes
  • Sinus Infections
  • Upper Respiratory Illness
  • Urinary Tract Infection (UTI)
  • Yeast Infections
24/7 Care, Anytime You Need It

24/7 Care, Anytime You Need It

Minor illnesses and unexpected injuries don’t wait for business hours — and neither should you. Whether it’s a late-night fever, weekend cold, or sudden rash, our Virtual Urgent Care providers are always here to help. The better way to better is knowing expert care is just a tap away.


Or download the PineApp
All your healthcare needs, one convenient app.

Frequently Asked Questions

  • A Virtual Urgent Care visit costs $59 per visit. Insurance is not required or accepted, making it a simple, upfront self-pay option for quick access to care.

  • No, Virtual Urgent Care visits are not covered by insurance. Patients pay a flat self-pay price of $59 per visit.

  • Have your medical history, a list of current medications and a credit card ready.

  • While many conditions can be assessed and managed through virtual urgent care, some may require a physical examination or further testing. Our providers will advise you on the best treatment plan, including whether in-person care is needed.

  • Patients aged 2 years and older are eligible for virtual visits.

  • Yes, our providers can e-prescribe medications to your preferred pharmacy.

  • Ensure you have a stable internet connection, a quiet environment and any necessary medical information on hand.

  • If disconnected, your provider will contact you via telephone to continue your visit.

  • Yes. Virtual Urgent Care is available anywhere in the United States, so you can access care even while traveling. All you need is internet connection and a smartphone, tablet, or computer with a camera.

  • Virtual Urgent Care is available through the Baptist Health PineApp, which you can download on your smartphone or tablet. You can also access visits from a computer with internet access and a camera.

  • Yes. Many of our providers are bilingual, and visits can be conducted in Spanish to make sure you feel comfortable and understood.

  • Our virtual urgent care is available 24/7.

  • Yes, we see patients aged 2 years and older.

  • You can use any smart device or PC for your virtual visit.

  • The provider will discuss follow-up care options and next steps during your visit.

What Our Patients Have to Say

"The doctor was awesome, especially for the time of night I needed my diagnosis. Thank you Baptist Health!!"
-D. Gutierrez | Baptist Health Patient
"Used it last week. Awesome doctor. Got all answers, calmed my fears and was better in 2 days. Great experience!"
-I. Montagner | Baptist Health Patient

Contact Support

Our customer support team is ready and available to answer your questions. Need help with a bill? Having issues with your prescription getting to your pharmacy? We are here to help - contact us now.

News & Podcasts

News

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Back-to-School Germ Alert: Does Your Child Need a Doctor? August 17, 2026

The new school year brings fresh routines, new classmates and, almost inevitably, a fresh wave of germs. At Baptist Health Urgent Care, pediatric visits typically increase about two to three weeks...

Irritable Bowel Syndrome: Customized Treatments Focus on Dietary, Lifestyle Changes April 18, 2024

An estimated 10 to 15 percent of U.S. adults suffer from irritable bowel syndrome (IBS) symptoms. Yet, up to 7 percent of adults have been diagnosed with the disease. IBS is one of the most common...

When Should You Seek Treatment for Your Urinary Tract Infection? July 21, 2022

Urinary tract infections, or UTIs, are among the most common bacterial infections treated in the United States and are believed to cause more than 13,000 deaths each year. According to the National...

Podcasts

View All
Prostate Cancer Care Today: Earlier Detection, Better Treatment, Fewer Side Effects September 14, 2026
Cholesterol and Heart Disease: What You Need to Know Earlier September 7, 2026
Breast Cancer Diagnosis: Who Do You See First and What Comes Next? August 17, 2026

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