Baptist Health Virtual Urgent Care

Baptist Health Virtual Urgent Care

The better way to get Urgent Care —24/7, without leaving home.

  • First visit free

    Code: FIRSTFREE

    Expires 12/31/25

  • Tap. Talk. Treat.

    Skip the waiting room. Baptist Health Virtual Urgent Care brings you the care you need, fast. Using PineApp or our online portal, you’ll connect with a licensed provider who can evaluate your symptoms, recommend treatment, and prescribe medications — all in one secure online session. We treat a wide range of conditions, including:

    • Allergies
    • Asthma
    • Back Strains and Sprains
    • Bronchitis
    • Conjunctivitis (Pink Eye)
    • Common Cold
    • Influenza (Flu)
    • Minor Burns and Lacerations
    • Painful Urination
    • Rashes
    • Sinus Infections
    • Upper Respiratory Illness
    • Urinary Tract Infection (UTI)
    • Yeast Infections
    24/7 Care, Anytime You Need It

    24/7 Care, Anytime You Need It

    Minor illnesses and unexpected injuries don’t wait for business hours — and neither should you. Whether it’s a late-night fever, weekend cold, or sudden rash, our Virtual Urgent Care providers are always here to help. The better way to better is knowing expert care is just a tap away.


    Or download the PineApp
    All your healthcare needs, one convenient app.

    Frequently Asked Questions

    • A Virtual Urgent Care visit costs $59 per visit. Insurance is not required or accepted, making it a simple, upfront self-pay option for quick access to care.

    • No, Virtual Urgent Care visits are not covered by insurance. Patients pay a flat self-pay price of $59 per visit.

    • Have your medical history, a list of current medications and a credit card ready.

    • While many conditions can be assessed and managed through virtual urgent care, some may require a physical examination or further testing. Our providers will advise you on the best treatment plan, including whether in-person care is needed.

    • Patients aged 2 years and older are eligible for virtual visits.

    • Yes, our providers can e-prescribe medications to your preferred pharmacy.

    • Ensure you have a stable internet connection, a quiet environment and any necessary medical information on hand.

    • If disconnected, your provider will contact you via telephone to continue your visit.

    • Yes. Virtual Urgent Care is available anywhere in the United States, so you can access care even while traveling. All you need is internet connection and a smartphone, tablet, or computer with a camera.

    • Virtual Urgent Care is available through the Baptist Health PineApp, which you can download on your smartphone or tablet. You can also access visits from a computer with internet access and a camera.

    • Yes. Many of our providers are bilingual, and visits can be conducted in Spanish to make sure you feel comfortable and understood.

    • Our virtual urgent care is available 24/7.

    • Yes, we see patients aged 2 years and older.

    • You can use any smart device or PC for your virtual visit.

    • The provider will discuss follow-up care options and next steps during your visit.

    What Our Patients Have to Say

    "The doctor was awesome, especially for the time of night I needed my diagnosis. Thank you Baptist Health!!"
    -D. Gutierrez | Baptist Health Patient
    "Used it last week. Awesome doctor. Got all answers, calmed my fears and was better in 2 days. Great experience!"
    -I. Montagner | Baptist Health Patient

    Contact Support

    Our customer support team is ready and available to answer your questions. Need help with a bill? Having issues with your prescription getting to your pharmacy? We are here to help - contact us now.

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