Baptist Health is committed to providing an outstanding patient experience. To achieve that goal, the Office of Patient Experience ensures the delivery of compassionate, high-quality care and service that exceeds the expectations of our patients and families. Our team of experts provides valuable support and resources to help our caregivers and staff members implement best practices at every step in a patient’s journey.
For more information or to share your story, call the Office of Patient Experience associated with your visit. You may also provide feedback regarding your experience by clicking on the button below and completing the Baptist Health Patient Experience Feedback Form.Submit Patient Experience Feedback
For a list of answers to frequently asked Billing questions, please visit this page. If you have other questions regarding your bill, please contact Customer Service on weekdays from 9am to 4:30pm at 786-596-6507 or 1-800-235-0065. For billing questions related to Baptist Health Medical Group physician practice visits, please call 786-594-6880.