Get access to your health records any time with your Baptist Health Account.
Your account is a free service that provides secure, online access to your health information and medical health records.
To access your account, you’ll need Internet access, an email address and personal information to help identify yourself.
You can download your documents pertaining to:
- Admission
- Discharge
- Consultation
- Procedure/Surgery
- Radiology
- Interventional Radiology
- Laboratory
- Pathology
- and more
Already enrolled? Login Here
Bethesda Hospital and Boca Raton Regional Hospital Medical records are not currently included in your Baptist Health account; please call or email support at the numbers listed below.
Bethesda Hospital West and Bethesda Hospital East
Email: BTConnectSupport@BaptistHealth.net
Telephone: 561-733-0733
Boca Raton Regional Hospital
Email: Portal@BRRH.com
Call: 561-955-4072
Request Online
If you would like to submit a medical records request (in English and/or Spanish) online for continuum of care, please click below. Once complete, you can select the delivery method: email, mail or pick up by appointment.
Please note that different forms are used if you are the patient or if you are a patient representative making the request. All requests will be processed within ten (10) business days of receipt of this request.
Do not submit requests in the link below for billing or imaging/films request. Contact their respective departments for submitting a request.
After submitting your request online, please allow 5 days before contacting us on the status of your request.
Patient Form Patient Representative Form
Patient Form (Español) Patient Representative Form (Español)
Request by Mail, Fax, or Email
Do not submit requests using the below steps for billing or imaging/films request. Contact their respective departments for submitting a request.
When submitting your application by mail, fax, or email, please allow 15 days before contacting us on the status of your request.
- Download Authorization and Complete form.
- You may mail, fax, or email your completed request forms along with a copy of a photo ID to:
- Baptist Hospital of Miami, includes Baptist Children's Hospital
- Doctors Hospital
- Homestead Hospital
- Fishermen's Community Hospital
- Mariners Hospital
- South Miami Hospital
- West Kendall Baptist Hospital
- Baptist Outpatient Services/Urgent Care Centers (Records can be mailed to any Baptist Health hospital location.)
Baptist Health Authorization for Release of Health Information form can be downloaded by clicking on the link:
English
Spanish
Mail: Address to Facility (Attn: Health Information Management)
Fax: 786-594-6404
Email: medicalrecords@baptisthealth.net
(Follow links for facility addresses)
For assistance with Boca Raton Regional Hospital medical records and Bethesda Hospital, please click here.
Frequently Asked Questions
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Open by appointment only – Monday through Friday, 9 a.m.-2:30 p.m., for patient medical record pickup. Due to COVID restrictions, office hours may vary.
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All patient health care information at Baptist Health South Florida is confidential and protected by State and Federal laws and HIPAA regulations. Medical records can only be released with proper authorization from the patient or the patient's legally authorized representative (unless otherwise authorized by law).
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Contact Phone: 786-594-6400
Billing Records:
If you are requesting a copy of billing records, you must contact Patient Financial Services at 786-596-6507.
Itemized Billing requests must be sent to:
ATTN: Patient Financial Services
P.O. Box 830880
Miami, FL 33283
Customer Service Department Monday through Friday from 9 a.m. to 4:30 p.m. at 786-596-6507 or toll free at 1-800-235-0065
To obtain medical records for Boca Raton Regional Hospital, Bethesda West, and Bethesda East. Please click the link below.
Films/Images:
If submitting a request for Films, you must submit your request to the following fax numbers:
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Phone: 786-596-5917
Fax: 786-533-9579
Email: BHMImageRequest@baptisthealth.net -
Phone: 786-596-7254
Fax: 786-596-7255
Email: BHMImageRequest@baptisthealth.net -
Phone: 561-737-7733 ext. 84577
Fax: 305-434-1587
Email: Please Call -
Phone: 561-336-7000 ext. 70250
Fax: 305-434-1587
Email: Please Call -
Phone: 561-955-4072
Fax: 305-434-1587
Email: HIM@baptisthealth.net -
Phone: 786-308-4185
Fax: 786-533-9712
Email: DHImagesRequests@baptisthealth.net -
Phone: 305-434-1588
Fax: 786-260-0533
Email: MissyRi@baptisthealth.net -
Phone: 786-243-8520
Fax: 786-243-8562
Email: HHImagingRequest@baptisthealth.net -
Phone: 305-434-3588
Fax: 305-434-1587
Email: Please Call -
Please Call: 786-596-2000
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Phone: 786-662-8038
Fax: 786-533-9579
Email: SMHImagesRequests@baptisthealth.net -
Phone: 786-467-2525
Fax: 786-533-9633
Email: DG-WKBHFilmRoom@baptisthealth.net
All patient health care information at Baptist Health South Florida is confidential and protected by State and Federal laws and HIPAA regulations. Medical records can only be released with proper authorization from the patient or the patient's legally authorized representative (unless otherwise authorized by law).
Contact Us
Please allow for the following timeframe before requesting an update.
- Request submitted electronically via the VRM application: 5 business days
- Request submitted via mail, fax, or email: 15 business days
Birth Certificates
The HIM Department is responsible for the creation of a birth certificate for all live-born infants delivered at or in route to a Baptist Health South Florida facility. All Baptist Health birthing facilities are currently using the Electronic Birth Registration System (EBRS) from the State of Florida, Office of Vital Statistics.
Using EBRS, completed birth certificates are filled immediately with the State allowing qualified individuals to receive a certified copy of the birth certificate on the day the birth certificate is completed. Copies of birth certificates must be requested through the Office of Vital Statistics, who is solely responsible for distributing the birth certificate.
To obtain information on requesting copies or making amendments to birth certificates, please contact the Office of Vital Statistics.
What you need to know at time of delivery
- Have a name for your baby before giving birth. A Birth Certificate Representative will contact the mother on the day following the birth of the infant to complete the birth certificate.
- Review the information carefully before signing. The Birth Certificate is a legal document and once filed with the Office of Vital Statistics, changes may only be made through an amendment. The Office of Vital Statistics has a $20.00 fee to process amendments.
- Unmarried parents/Claiming paternity. In order to have the father’s information on the birth certificate, the father must be present to sign and have notarized the birth certificate. Baptist Health South Florida provides notary services for birth certificates.