Requesting Medical Records

For your convenience, there are multiple ways you can access your medical records. Please choose one of the options below and follow the steps. The majority of your patient information can be found in the myBaptistHealth patient portal.

Looking for Billing Records? Please click here
For physical copies of Imaging Films and CDs? Please click here

Get access to your health records any time.

What is myBaptistHealth?

myBaptistHealth is a free service that provides secure, online access to your health information and medical health records.

To access myBaptistHealth, you’ll need Internet access, an email address and personal information to help identify yourself.

with myBaptistHealth you can download your documents pertaining to:

  • Admission
  • Discharge
  • Consultation
  • Procedure/Surgery
  • Radiology
  • Interventional Radiology
  • Laboratory
  • Pathology
  • and more
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Bethesda Hospital and Boca Raton Regional Hospital Medical records are not included in myBaptistHealth; please call or email support at the numbers listed below.

Bethesda Hospital West and Bethesda Hospital East
Email: BTConnectSupport@BaptistHealth.net
Telephone: 561-733-0733

Boca Raton Regional Hospital
Email: Portal@BRRH.com
Call: 561-955-4072

Frequently Asked Questions

  • Open by appointment only – Monday through Friday, 9 a.m.-2:30 p.m., for patient medical record pickup. Due to COVID restrictions, office hours may vary.

  • All patient health care information at Baptist Health South Florida is confidential and protected by State and Federal laws and HIPAA regulations. Medical records can only be released with proper authorization from the patient or the patient's legally authorized representative (unless otherwise authorized by law).

  • Contact Phone: 786-594-6400

Billing Records:

If you are requesting a copy of billing records, you must contact Patient Financial Services at 786-596-6507.

Itemized Billing requests must be sent to:

ATTN: Patient Financial Services
P.O. Box 830880
Miami, FL 33283

Customer Service Department Monday through Friday from 9 a.m. to 4:30 p.m. at 786-596-6507 or toll free at 1-800-235-0065

To obtain medical records for Boca Raton Regional Hospital, Bethesda West, and Bethesda East. Please click the link below.

Boca Raton Regional Hospital

Bethesda Hospital East

Bethesda Hospital West

Films/Images:

If submitting a request for Films, you must submit your request to the following fax numbers:

All patient health care information at Baptist Health South Florida is confidential and protected by State and Federal laws and HIPAA regulations. Medical records can only be released with proper authorization from the patient or the patient's legally authorized representative (unless otherwise authorized by law).

Contact Us

Please allow for the following timeframe before requesting an update.

  • Request submitted electronically via the VRM application: 5 business days
  • Request submitted via mail, fax, or email: 15 business days

Birth Certificates

The HIM Department is responsible for the creation of a birth certificate for all live-born infants delivered at or in route to a Baptist Health South Florida facility. All Baptist Health birthing facilities are currently using the Electronic Birth Registration System (EBRS) from the State of Florida, Office of Vital Statistics.

Using EBRS, completed birth certificates are filled immediately with the State allowing qualified individuals to receive a certified copy of the birth certificate on the day the birth certificate is completed. Copies of birth certificates must be requested through the Office of Vital Statistics, who is solely responsible for distributing the birth certificate.

To obtain information on requesting copies or making amendments to birth certificates, please contact the Office of Vital Statistics.

What you need to know at time of delivery

  • Have a name for your baby before giving birth. A Birth Certificate Representative will contact the mother on the day following the birth of the infant to complete the birth certificate.
  • Review the information carefully before signing. The Birth Certificate is a legal document and once filed with the Office of Vital Statistics, changes may only be made through an amendment. The Office of Vital Statistics has a $20.00 fee to process amendments.
  • Unmarried parents/Claiming paternity. In order to have the father’s information on the birth certificate, the father must be present to sign and have notarized the birth certificate. Baptist Health South Florida provides notary services for birth certificates.