Baptist Health South Florida

Baptist Health South Florida Tele-ICU receives gold-level Beacon Award from American Association of Critical-Care Nurses

October 26, 2020

CORAL GABLES, FL – October 26, 2020 – The American Association of Critical-Care Nurses (AACN) has awarded a gold-level Beacon Award for Excellence to the Baptist Health South Florida Tele-ICU for exemplary practices in patient care. Units that achieve the national three-year award with gold, silver and bronze designations meet national criteria consistent with Magnet Recognition, the Malcolm Baldrige National Quality Award and the National Quality Healthcare Award. Baptist Health’s Tele-ICU, staffed by critical care nurses and intensivists who specialize in the treatment of patients in intensive care units, is the only telehealth unit in the country to earn the prestigious recognition two times.

“Our team is extremely proud to once again receive the Beacon Award from the AACN,” said Lisa-Mae Williams, Ph.D., R.N., CCRN-K, director of operations, Baptist Health Telehealth Center and Tele-Critical Care & Virtual Sepsis Unit. “Achieving gold-level recognition is a reflection of our efforts and commitment to provide exceptional care through improved outcomes and interdisciplinary teamwork that addresses the complex needs of medically fragile patients.”

The Beacon Award for Excellence recognizes unit caregivers who successfully improve patient outcomes and align practices with AACN’s six Healthy Work Environment Standards. The gold-level award signifies a team’s effective and systematic approach to policies, procedures and processes that include engagement of staff and key stakeholders; fact-based evaluation strategies for continuous process improvement; and performance measures that meet or exceed relevant benchmarks. Baptist Health’s Tele-ICU earned a gold award by meeting the following evidence-based criteria:

• Leadership Structures and Systems
• Appropriate Staffing and Staff Engagement
• Effective Communication, Knowledge Management, and Learning and Development
• Evidence-Based Practice and Processes
• Outcome Measurement

AACN President Megan Brunson, MSN, R.N., CNL, CCRN-CSC, applauds the Baptist Health Tele-ICU caregivers for working together to meet and exceed the high standards set forth by the Beacon Award. “Receiving a Beacon Award for Excellence demonstrates a team’s commitment to providing safe, patient-centered and evidence-based care to patients and families,” she said. “Creating healthy and supportive work environments empowers nurses and other team members to make their optimal contribution.”

About Baptist Health South Florida
Baptist Health South Florida is the largest healthcare organization in the region, with 11 hospitals, more than 23,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. In addition, it includes Baptist Health Medical Group; Baptist Health Quality Network; and Baptist Health Care On Demand, a virtual health platform. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World’s Most Ethical Companies. For more information, visit and connect with us on Facebook, Instagram, Twitter and LinkedIn.

About the Beacon Award for Excellence
Established in 2003, the Beacon Award for Excellence offers a road map to help guide exceptional care through improved outcomes and greater overall patient satisfaction. U.S. and Canadian units where patients receive their principal nursing care after hospital admission qualify for this excellence award. Units that receive the Beacon Award for Excellence meet criteria in six categories: leadership structures and systems; appropriate staffing and staff engagement; effective communication, knowledge management, and learning and development; evidence-based practice and processes; and outcome measurement. To learn more, visit or call (800) 899-2226.

About the American Association of Critical-Care Nurses
Founded in 1969 and based in Aliso Viejo, California, the American Association of Critical-Care Nurses (AACN) is the largest specialty nursing organization in the world. AACN represents the interests of more than half a million acute and critical care nurses and includes more than 200 chapters in the United States. The organization’s vision is to create a healthcare system driven by the needs of patients and their families in which acute and critical care nurses make their optimal contribution. To learn more about AACN, visit, connect with the organization on Facebook at or follow AACN on Twitter at

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