About Mariners Hospital
Baptist Health Mariners Hospital, located in Tavernier, brings trusted care to the Upper Keys with 24/7 emergency services, an on-site helipad and a wide range of medical specialties. As part of Baptist Health, the hospital offers surgical care, orthopedic services, physical therapy and rehabilitation, and advanced diagnostic imaging — including MRI, CT scans and 3D mammography.
Mariners Hospital is home to the only hospital-based hyperbaric chamber in the Florida Keys, using oxygen therapy to treat diving-related injuries and other complex conditions. The hospital also provides outpatient cancer infusion therapy, with a multidisciplinary team that combines traditional and advanced treatment approaches. Proudly recognized as Florida’s first Pathway to Excellence® designated hospital, Mariners is committed to nursing leadership and high-quality care.
Located on campus, the Tassell Medical Arts Building offers specialty physician services and a 7,000-square-foot Wellness Center with gym equipment, personal training, and group fitness classes to help the community stay active and well.
Scroll down for hospital services, parking details, maps and visiting hours.
Need help choosing between urgent care or the Emergency Department? We’re here to help.
Mariners Wellness Center
Explore our website to learn more about us and how we can help you achieve your health, fitness and wellness goals.
Learn MoreVisitor Information
For the health and safety of our patients, our visitor policy is as follows:
- Visiting hours are from 7 a.m.-9 p.m.
- After 9 p.m., all patients must enter and exit through the Emergency Department. The main lobby will be closed.
- Elective procedures or diagnostic imaging patients may have one adult visitor on the day of procedure and/or testing. Exceptions may be made for special circumstances on a case-by-case basis.
The visitation policy is managed by the Patient Experience and Security teams. They may be reached at 1-833-Mybaptist.
Updated 9/26/23
Gift Shop
The Mariners Treasures Gift Shop is located in the main lobby of the hospital.
Hours of Operation
Monday - Friday: 10:00am - 4:00pm / Saturday: 11:00am - 2:00pm / Sunday: Closed. To place an order call the South Miami Hospital gift shop at 305-434-3645 .
Forms of payment accepted include Visa, Master Card, American Express and Discover Card.
Deliveries to a patient's rooms can be arranged throughout the day.
Insurances Accepted
To view the insurances accepted at this hospital, click here.
Pricing
Healthcare needs are sometimes unpredictable. The cost of medical services shouldn’t be. At Baptist Health, our Central Pricing Office gives you accurate, out-of-pocket pricing information to help you avoid the financial guesswork.
Learn MoreFinancial Assistance
Baptist Health South Florida is committed to providing charitable care to those in need. The Financial Assistance program provides assistance to uninsured patients for medically necessary health care services.
Resources
Patient Portal
Patient Rights & Responsibilities
Requesting Medical Records
Nominate a Nurse
If you are a patient, family member, medical staff, support staff or volunteer, and would like to nominate a deserving nurse for The DAISY Award, click here.
Pathway to Excellence
Mariners Hospital achieved Pathway to Excellence designation from the American Nurses Credentialing Center in 2012. Mariners was the first hospital in the state of Florida to receive this designation, which serves as confirmation of our commitment to nursing excellence and an environment where collaboration between all hospital departments is highly valued and supported.
Awards & Accolades
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*Estimated wait times are estimates only and cannot be guaranteed. While your medical condition will be evaluated by a qualified health care professional after your arrival, The estimated wait time indicated is the average estimated time it will take for you to be seen by a treating medical professional (physician, nurse, practitioner or physician assistant.
Depending on your medical condition and that of other patients at the center, the estimated wait time can change since patients are seen based on the severity of their condition, and the more critical patients are seen first. This estimate is provided for information purposes only and cannot be guaranteed.
During your visit at our facility, you may receive services from our facility as well as from other health care providers. You may receive a separate bill from these other health care providers, and they may or may not participate in the same health insurance plans as the facility. You should contact the health care providers who may render services to you for a list of the insurance plans with which they participate. You may also request from the facility and other health care providers a personalized estimate of charges. For a list of health care providers and medical practices who may provide services to you during your visit a Baptist Health facility, click here.
If you have any questions regarding a separate statement/invoice you received from a health care provider, please contact the specific health care provider’s or group’s billing offices.
If however, you have any questions or concerns directly pertaining to your Baptist Health facility bill, please contact our Patient Financial Services Department at 786-596-6507.
Additional information regarding patient billing and collection procedures, our financial assistance policy and charitable care program is available on our site.
Good Faith Estimate
If you are uninsured, you have a right to receive a Good Faith Estimate of Expected Charges under the No Surprises Act. Learn more.
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Learn more.
Resources for Hospital Data
Florida's Agency for Health Care Administration (AHCA) makes available data on hospital prices and performance on their Internet website at quality.healthfinder.fl.gov/ and pricing healthfinder.fl.gov. The data on hospital prices and performance are based on a compilation of charges for the average patient. A patient's bill may vary from the average shown, depending upon the severity of illness and individual care needs. The service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services and that actual costs will be based on services actually provided to the patient.