Services & Specialties Available

  • Audio and Vision Test
  • Behavioral Health Medication Therapy
  • Breast Surgery
  • Cardiovascular Diagnostic Testing Services
  • Cardiovascular Disease Prevention Services
  • Cholesterol Screening
  • Comprehensive Blood Testing
  • Coronavirus Screening
  • Facial Plastic Surgery
  • Hematology
  • Hydration Therapy
  • Infectious Disease
  • Internal Medicine
  • IV Immune Deficiency Therapy
  • IV Neurology Therapy
  • IV Rheumatoid Disease Therapy
  • Maternity Care
  • Neonatal Intensive Care (NICU)
  • Oculoplastic Surgery
  • Orthognathic Surgery
  • Outpatient Pharmacy
  • Pregnancy Testing
  • Rheumatology
  • Skin Care
  • STD Testing
  • Surgery
  • Vascular Surgery

World Class Healthcare Services for a Healthier Tomorrow

About Bethesda Hospital East

Established in 1959, Bethesda Hospital East offers comprehensive services, including: a nationally recognized orthopedic total joint replacement program; cardiovascular care; cancer care; vascular, endovascular and robotic surgery; and women’s and children’s services. Bethesda Hospital East is part of Palm Beach County’s consortium with the Charles E. Schmidt College of Medicine at Florida Atlantic University.

A Notice to Patients of Bethesda Hospital

 

Campus Information

Campus Map

Campus Map

Download our campus map to help you locate the main entrance, emergency entrances, guest services deck and amenities.

Download Map

Parking

Reserved Parking is available for the patients visiting our facility. There is also a valet service, and a public transportation drop off a block away from our facility.

Patient & Visitor Information

For the health and safety of our patients, employees and medical staff, our visitor policy is as follows:

  • Inpatient Units: 10:00 a.m. - 7:00 p.m. Patients may have two visitors at a time.
  • Emergency Department: Patients may have two visitors, as capacity allows. Patients being admitted may transfer to a room with accompanying visitors.
  • ICU: 10:00 a.m. - 7:00 p.m. Two visitors at a time.
  • Labor & Delivery: 24/7 visitation. Two visitors allowed at a time.
  • Mother Baby (1 West): 24/7 visitation. Two visitors allowed at a time.
  • NICU: 24/7 visitation. Two visitors at a time.
  • Surgery: Elective surgery patients may be accompanied by one visitor at a time from 5:30 a.m. - 7:00 p.m. in pre-procedure/surgery area, only if space permits. Two visitors are allowed in our waiting areas, if space permits.
  • OB ED: One visitor allowed at all times.

Lobby hours are 7:00 a.m. - 7:00 p.m. Outside of those hours, patients’ family and visitors must enter through the Emergency Department entrance. 

To remain compliant with the 10:00 a.m. - 7:00 p.m. visitation hours, we require that the last visitor arrive no later than 6:30 p.m. Thank you for understanding.

Hospital Amenities

For Your Convenience

Family members and friends of our patients are welcome at Bethesda Hospital East. To locate a patient, please call 561-737-7733, ext. 0 to speak with a Bethesda operator at anytime. For our hospital telephone directory, click here. 

In addition, here is a list of services that we provide for the comfort and convenience of our visitors.


Automated Teller Machine (ATM)

For your convenience, an ATM machine is located on the first floor near the Main Entrance of the Hospital.

Dining/Snacks

For the convenience of our visitors, Bethesda Hospital East offers breakfast, lunch and dinner in the Dining Room located on the lower level. The hours of operation are:

  • Breakfast 7:00 a.m. - 10:00 a.m. 
  • Lunch 10:30 a.m. - 4:00 p.m.
  • Dinner 4:30 p.m. - 9:00 p.m.

Looking for a cup of coffee or a quick bite to eat? Dunkin' Donuts is open 24 hours in the Main Lobby.

Water, soft drinks and snacks vending machines are located by the Dining Room and the Emergency Department waiting room

Gift Shop

The Gift Shop is located on the first floor by the Main Lobby. Visitors may purchase flowers, balloons, baby items, stuffed animals and other beautiful sentimental items from our "giving collection". Don't forget snacks, candy and sundries.* For any inquiries, please feel free to contact us at 561-737-7733 ext. 84469

To view a list of available gifts, click here.

Hours of operations
Monday and Friday: 9 a.m. - 5 p.m.
Tuesday and Thursday: 9 a.m. - 7 p.m.
Wednesday: 7 a.m. - 5 p.m.
Saturday: 9a.m. - 1 p.m.
Sunday: Closed
Hours may vary during holiday season.

*Please note that patient safety is of utmost importance to us. We cannot deliver flowers or balloons to patients in critical care areas of the hospital. Please ask us for our ICU suggestions.

Internet Access

Free wireless Internet access is available for patients and guests throughout Bethesda Hospital East and the Bethesda Heart Hospital.

Lost and Found

The Hospital maintains a lost and found area. If you have lost a personal item, please call Environmental Services at 561-737-7733, ext. 84446.

Mail & Flowers

Hospital volunteers deliver mail and flowers to patients every day. Any questions or concerns about mail and flower delivery can be directed to the Volunteer Office by calling 561-737-7733, ext. 84468.

Newspapers

The Palm Beach Post and the Sun-Sentinel are available inside the Ambulatory Surgery Center entrance and outside the Outpatient Pavilion entrance on the first floor.

Notary Public

The services of a notary public are available free of charge to guests in the hospital, Monday through Friday, 8:30 a.m. to 4:30 p.m. For more information, please call Health Information Management at 561-737-7733, ext. 84271.

Smoke-Free Policy

Bethesda Hospital East is committed to the promotion of good health. In compliance with Florida's Clean Indoor Air Act, smoking is not permitted anywhere within the hospital.

Spiritual Care

Bethesda recognizes the religious faiths of its patients and visitors. Please notify your nurse if you would like to speak with a minister, priest or rabbi. In addition, Bethesda provides a Prayer Room located on the first floor across from the Gift Shop.

Telephones

Pay phones are located on the first floor near the Main Entrance of the Hospital.

Valet Parking

Free valet parking is available for patients and visitors Monday through Friday at three locations: the Main Entrance of the Hospital from 9:00 a.m. to 8:00 p.m.; the Outpatient Pavilion from 8:00 a.m. to 5:00 p.m.; and the Emergency Department from 8:00 a.m. to 5:00 p.m.

Insurances Accepted

To view the insurances accepted at this hospital, click here.

Telephone Directory

To contact a department within the hospital, dial the main telephone number 561-737-7733 followed by the appropriate extension or dial "0" for the operator.

  • Department Number / Extension
    Patient Experience ext. 84402
    Admitting ext. 84636 
    Ambulatory Surgery Center ext. 84361

    Bettjes Vascular Institute

    ext. 84990
    Center for Surgical Weight Reduction ext. 84688
    Centers for Advanced Imaging ext. 84577
    Central Scheduling 561-374-5700
    Cornell Institute for Rehabilitation Medicine ext. 83970
    Heart Hospital ext. 83600
    Infusion Therapy ext. 84763
    Laboratory ext. 84640
    Orthopaedic Institute ext. 82663
    Outpatient Rehabilitation ext. 84950
    Outpatient Pavilion ext. 85156
    Outpatient Center for Pediatric Development 561-374-5712
    Outpatient Pharmacy 561-292-4511
    Research Center 561-374-5020
    Sleep Diagnostics Lab ext. 84591
    Women's Health Center 561-374-5300
    Wound Care & Hyperbaric Medicine Program 561-374-5441
  • Service Number / Extension
    Auxiliary Gift Shop  ext. 84469 
    Auxiliary of Bethesda Hospital ext. 84467
    Baby Line 561-369-BABY (2229)
    Care Services of Bethesda 561-735-7900
    Case Management / Social Services ext. 83653
    Driskill Center for Caring Excellence ext. 84165
    Financial Assistance Unit ext. 84671
    Health Information Management (Medical Records) ext. 84271
    Lost & Found ext. 84446
    Patient Financial Services 561-509-2400
    Physician Referral ext. 84499
    PrimeTime Club ext. 84195
    Public Relations ext. 84405
    Volunteer Services ext. 84468

Pricing

Healthcare needs are sometimes unpredictable. The cost of medical services shouldn’t be. At Baptist Health, our Central Pricing Office gives you accurate, out-of-pocket pricing information to help you avoid the financial guesswork.

Learn More

Financial Assistance

Baptist Health South Florida is committed to providing charitable care to those in need. The Financial Assistance program provides assistance to uninsured patients for medically necessary health care services.

Learn More

Resources

Pay a Bill

You may use our online bill payment system to pay your bill. If you have questions about your hospital bill, please call 561-509-2400, Monday through Friday, from 8 a.m. to 5 p.m.

Procedure Pre-Registration

To pre-register for your procedure, please call our Central Scheduling Office.

Patient Portal

Access your medical records, test results, and track health conditions, allergies and medications through your Baptist Health account.

Classes & Events

To learn more about the classes & events being held at Bethesda Hospital East, please visit our upcoming events page.

Requesting Medical/Billing Records

Request medical records online or inquire about having records mailed to you. Unsure where to access or request your medical records? Our new self-service tool will guide you to the appropriate location for accessing or obtaining your medical records.

Volunteer Opportunities

To apply for our Adult Volunteer Program or College Student Volunteer Program please visit our Volunteer Opportunities page.
Nominate a Nurse

Nominate a Nurse

If you are a patient, family member, medical staff, support staff or volunteer, and would like to nominate a deserving nurse for The DAISY Award, click here.

Recent Baptist Health News

See All News

*Estimated wait times are estimates only and cannot be guaranteed. While your medical condition will be evaluated by a qualified health care professional after your arrival, The estimated wait time indicated is the average estimated time it will take for you to be seen by a treating medical professional (physician, nurse, practitioner or physician assistant.

Depending on your medical condition and that of other patients at the center, the estimated wait time can change since patients are seen based on the severity of their condition, and the more critical patients are seen first. This estimate is provided for information purposes only and cannot be guaranteed.

During your visit at our facility, you may receive services from our facility as well as from other health care providers. You may receive a separate bill from these other health care providers, and they may or may not participate in the same health insurance plans as the facility. You should contact the health care providers who may render services to you for a list of the insurance plans with which they participate. You may also request from the facility and other health care providers a personalized estimate of charges. For a list of health care providers and medical practices who may provide services to you during your visit a Baptist Health facility, click here

If you have any questions regarding a separate statement/invoice you received from a health care provider, please contact the specific health care provider’s or group’s billing offices.

If however, you have any questions or concerns directly pertaining to your Baptist Health facility bill, please contact our Patient Financial Services Department at 786-594-6000.

Additional information regarding patient billing and collection procedures, our financial assistance policy and charitable care program is available on our site.

Good Faith Estimate

If you are uninsured, you have a right to receive a Good Faith Estimate of Expected Charges under the No Surprises Act. Learn more.

Resources for Hospital Data

Florida's Agency for Health Care Administration (AHCA) makes available data on hospital prices and performance on their Internet website at FloridaHealthFinder.gov and Pricing.FloridaHealthFinder.gov. The data on hospital prices and performance are based on a compilation of charges for the average patient. A patient's bill may vary from the average shown, depending upon the severity of illness and individual care needs. The service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services and that actual costs will be based on services actually provided to the patient.

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