Bethesda Hospital East

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For the health and safety of our patients, employees and medical staff, our visitor policy is as follows:

• Inpatient Units: 10:00 a.m. - 7:00 p.m. Patients may have two visitors at a time.
• Emergency Department: Patients may have two visitors, as capacity allows. Patients being admitted may transfer to a room with accompanying visitors.
• ICU: 10:00 a.m. - 7:00 p.m. Two visitors at a time.
• Labor & Delivery: 24/7 visitation. Two visitors allowed at a time.
• Mother Baby (1 West): 24/7 visitation. Two visitors allowed at a time.
• NICU: 24/7 visitation. Two visitors at a time.
• Surgery: Elective surgery patients may be accompanied by one visitor at a time from 5:30 a.m. - 7:00 p.m. in pre-procedure/surgery area, only if space permits. Two visitors are allowed in our waiting areas, if space permits.
• OB ED: One visitor allowed at all times.

Lobby hours are 7:00 a.m. - 7:00 p.m. Outside of those hours, patients’ family and visitors must enter through the Emergency Department entrance. 

To remain compliant with the 10:00 a.m. - 7:00 p.m. visitation hours, we require that the last visitor arrive no later than 6:30 p.m. Thank you for understanding.

For Your Convenience
Family members and friends of our patients are welcome at Bethesda Hospital East. To locate a patient, please call 561-737-7733, ext. 0 to speak with a Bethesda operator at anytime. For our hospital telephone directory, click here.

In addition, here is a list of services that we provide for the comfort and convenience of our visitors.

Automated Teller Machine (ATM)
For your convenience, an ATM machine is located on the first floor near the Main Entrance of the Hospital.

Dining/Snacks
For the convenience of our visitors, Bethesda Hospital East offers breakfast, lunch and dinner in the Dining Room located on the lower level. The hours of operation are:

Breakfast 7:00 a.m. - 10:00 a.m.
Lunch 10:30 a.m. - 4:00 p.m.
Dinner 4:30 p.m. - 9:00 p.m.
Looking for a cup of coffee or a quick bite to eat? Dunkin' Donuts is open 24 hours in the Main Lobby.

Water, soft drinks and snacks vending machines are located by the Dining Room and the Emergency Department waiting room

Gift Shop
The Gift Shop is located on the first floor by the Main Lobby. Visitors may purchase flowers, balloons, baby items, stuffed animals and other beautiful sentimental items from our "giving collection". Don't forget snacks, candy and sundries.* For any inquiries, please feel free to contact us at 561-737-7733 ext. 84469

To view a list of available gifts, click here.

Hours of operations
Monday and Friday: 9 a.m. - 5 p.m.
Tuesday and Thursday: 9 a.m. - 7 p.m.
Wednesday: 7 a.m. - 5 p.m.
Saturday: 9a.m. - 1 p.m.
Sunday: Closed
Hours may vary during holiday season.

*Please note that patient safety is of utmost importance to us. We cannot deliver flowers or balloons to patients in critical care areas of the hospital. Please ask us for our ICU suggestions.

Lost and Found
The Hospital maintains a lost and found area. If you have lost a personal item, please call Environmental Services at 561-737-7733, ext. 84446.

Mail & Flowers
Hospital volunteers deliver mail and flowers to patients every day. Any questions or concerns about mail and flower delivery can be directed to the Volunteer Office by calling 561-737-7733, ext. 84468.

Newspapers
The Palm Beach Post and the Sun-Sentinel are available inside the Ambulatory Surgery Center entrance and outside the Outpatient Pavilion entrance on the first floor

Notary Public
The services of a notary public are available free of charge to guests in the hospital, Monday through Friday, 8:30 a.m. to 4:30 p.m. For more information, please call Health Information Management at 561-737-7733, ext. 84271.

Smoke-Free Policy
Bethesda Hospital East is committed to the promotion of good health. In compliance with Florida's Clean Indoor Air Act, smoking is not permitted anywhere within the hospital.

Spiritual Care
Bethesda recognizes the religious faiths of its patients and visitors. Please notify your nurse if you would like to speak with a minister, priest or rabbi. In addition, Bethesda provides a Prayer Room located on the first floor across from the Gift Shop.

Telephones
Pay phones are located on the first floor near the Main Entrance of the Hospital.

Valet Parking
Free valet parking is available for patients and visitors Monday through Friday at three locations: the Main Entrance of the Hospital from 9:00 a.m. to 8:00 p.m.; the Outpatient Pavilion from 8:00 a.m. to 5:00 p.m.; and the Emergency Department from 8:00 a.m. to 5:00 p.m.

To view the insurances accepted at this hospital, click here.

To contact a department within the hospital, dial the main telephone number 561-737-7733 followed by the appropriate extension or dial "0" for the operator.  

Bethesda Hospital East

Support Services

Healthcare needs are sometimes unpredictable. The cost of medical services shouldn’t be. At Baptist Health, our Central Pricing Office gives you accurate, out-of-pocket pricing information to help you avoid the financial guesswork.

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