What is HIPAA?

HIPAA, short for the Health Insurance Portability and Accountability Act, was signed into law on August 21, 1996. The primary intent of HIPAA is to give patients and consumers greater rights to privacy and limits how we use individually identifiable health information.

Our Partnership With You!

The role of the Privacy Team is to be your business partner in maintaining and protecting patient privacy in every aspect of care and service. The Privacy Office serves as the first point of contact for all issues related to HIPAA privacy standards within Baptist Health and its affiliates.

How do we do this?

  • Maintain high standards for the privacy of our patients' health information.
  • Promote a culture of privacy and confidentiality within Baptist Health.
  • Monitor the privacy of health information throughout the organization by conducting audits to patient records.
  • Receive and responding to questions from our patient and workforce concerning the use and disclosure of health information.
  • Facilitate our patients' requests to their health information.
  • Support Baptist Health's HIPAA compliance efforts through the development and implementation of policies and procedures, and the training of our workforce.

BHSF Privacy Office Contact Information:

Mercy del Rey, Chief Privacy Officer
6855 Red Road
Coral Gables, FL 33143
HIPAA Hotline 786-596-8850

BHSF HIPAA Privacy and Security Education for Medical Staff and Office Staff

For office staff, scribes and LAORA users, please click the below link to access the CME website and begin the process to request access to BHSF clinical systems. For any questions, please email provider services at providerservices@baptisthealth.net. For all other non-employed users please see additional resources below.


HIPAA Documents & Resources

BHSF Safeguards Tips for Patient Privacy

Required Safeguards Form for Non-Employed Workforce Members Utilizing BHSF Clinical Systems

HIPAA Privacy and Security – Accessing Module and Course Enrollment

BH Physician Practice Staff & Scribe Access Audits – User Guide

BH Physician Practice Staff & Scribe Access Audits – FAQs

Baptist Health Privacy Policies

Notice of Privacy Practices

For patients who would like to provide feedback regarding their experience, please click on the below link to visit the website for the office of patient experience.

Office of Patient Experience

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