Patient and Family Education
A key indicator of quality care is a better-informed patient. Nurses are actively involved in educating patients and families about their care. Nurses provide patients and their families with literature developed at a reading level that enhances comprehension. Nurses also engage in teaching activities with their patients while applying a culturally sensitive approach.
In addition, nurses use the principle of “teach back” in their one-on-one educational meetings with patients and families. This principle requires a patient to repeat and/or demonstrate to the nurse the proper care technique taught, after having received instructions.