Frequently Asked Questions | Open Enrollment | Baptist Health South Florida
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Frequently Asked Questions

I don’t see my insurance plan on the list of a​ccepted insurance plans​. What does this mean?

Baptist Health is proud to contract with a wide range of health plans and products that provide our patients with coverage at our facilities. If your plan is not listed as an accepted insurance plan, it means that Baptist Health is not ​
contracted with that insurance plan for the current year. If your insurance plan is not listed, it likely means that you will either have no benefits or limited/reduced benefits for elective procedures at Baptist Health facilities. If your health plan is an HMO, the law provides coverage for “emergency service and care” received at any Baptist Health emergency room or urgent care center. Similar requirements apply to health plans offered by organizations other than HMOs. You remain responsible for paying out-of-pocket costs (copayments, co-insurance and deductibles) as well as any amounts for noncovered services.

How can I switch to an insurance plan that includes Baptist Health hospitals and doctors?

We know that there are many factors to consider when choosing health insurance. Baptist Health is proud to be ranked among the top healthcare providers in the country. If Baptist Health is important to you and your healthcare needs, you may want to consider an insurance plan that gives you full access to our facilities at your next enrollment date.

When is my next open enrollment?

Open enrollment varies by the type of insurance coverage you have. Some government programs have fixed annual enrollment periods, while other forms of coverage (like group health plans and some Medicaid HMO plans) allow for changes to plan selection on the renewal date of the policy. Generally, the guidelines are as follows:

  • Group Health Plan Enrollment: Open enrollment occurs on the anniversary of the plan renewal. For more information, contact your employee benefits department, insurance broker or insurance company to determine your next renewal date and your options for health insurance coverage.

  • Medicare Open Enrollment: October 15-December 7 and under certain circumstances during special enrollment periods.

  • Marketplace Exchange Open Enrollment: November 1, through January 31.

  • Medicaid Managed Care Enrollment: Enrollment and plan change can be made on the anniversary of the plan renewal. Please contact your insurance company or broker, or log on to for information about your plan and renewal options.

    Still have questions? We’re here to help!

    For up-to-date information about health plans that provide access to Baptist Health, BaptistHealth Medic​al Group​ and many physicians who participate in the Baptist Health Quality Network, visit or call the Managed Care Call Center at 786-662-7667.

    **Please note, we do not sell health plans, offer premium information or have enrollment capabilities.