Care on Demand | Baptist Health South Florida
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December 31, 2020.

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When you or someone you love is suffering with a behavioral health or substance-abuse crisis, it may be difficult to get to a hospital or treatment center.

Behavioral Health On Demand

Speak to a licensed behavioral health professional through a secure live video chat on your smartphone, computer or tablet, when you need help coping with any of the following:

  • Alcoholism
  • Anxiety
  • Depression
  • Grief
  • Post-Traumatic Stress Disorder (PTSD)
  • Postpartum Depression
  • Substance Abuse

On-Site Visit

If you prefer, you can schedule an in-person visit with a behavioral health professional at our Care & Counseling office located at 6900 SW 80 Street in South Miami.

Call 800-YES-HOPE Learn More

Getting Started

To activate your private visit with a licensed mental health professional, download Baptist Health Care On Demand from your app store or visit Following a brief enrollment questionnaire, you will choose with whom you’d like to meet during your private online visit. Our staff includes bilingual professionals.

Insurance enrollment is not necessary, and payments are made directly through the Care On Demand app at the following costs, based on the length of the visit and the type of professional providing your care:

Therapy with a licensed


for a 45-minute session with a doctorate or master's-degree trained therapist.

Visit with a


for an initial visit.


for a follow-up visit.

Preparing for Your Care On Demand Online Visit

Speak to a licensed mental health professional through a secure live video chat on your smartphone, computer or tablet when you need coping with any of the following:

  • Find a quiet and private space for your visit.
  • Tell your provider who the visit is for, you or a loved one.
  • Be specific about your concerns and questions.
  • Follow post-visit instructions, if any are provided.

The free Baptist Health Care on Demand online urgent care visit is not conditioned on getting any other services from Baptist Health South Florida. No other discounts shall be provided. No bill will be sent to a third party payor or governmental payor.​​​