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Nursing at West Kendall Baptist Hospital

West Kendall Baptist Hospital is proud to be a Magnet hospital. Magnet Recognition from the American Nurses Credentialing Center, earned by only 8 percent of U.S. hospitals, is the highest and most prestigious distinction a healthcare organization can receive for nursing excellence and high-quality patient care.

Achieving the performance-driven designation brings external prestige as well as wide-ranging internal benefits. For patients, Magnet hospitals deliver higher patient satisfaction, a safer environment, lower complication rates, shorter length of stay and improved clinical outcomes. For nurses, Magnet designation leads to greater nurse autonomy, improved engagement, increased opportunities for professional development and education, higher nurse satisfaction and lower nurse turnover and vacancy.

Commitment to Excellence

West Kendall Baptist Hospital nurses are committed to serving our patients, our community, our hospital and our profession. Led by our guiding principles of quality, service, diversity and knowledge, we utilize evidence-based leading practices to provide high-quality patient- and-family-centered care, maintain patient safety, deliver culturally competent care and achieve the best clinical outcomes. In our quest for excellence, we have created a practice environment that supports research and innovation and enhances the professional practice of nursing.

Nursing Contributions

Nurses are the heart of our hospital. They make invaluable contributions to West Kendall Baptist Hospital’s outstanding reputation for clinical and service excellence through initiatives that can be categorized under the five Magnet Model Components:

Transformational Leadership- empowering others to achieve extraordinary outcomes.

Implementing Electronic Health Records
In May 2017, our nurses were instrumental in the hospital’s successful implementation of Cerner’s electronic health record system, which improves patient care by providing accurate, up-to-date and secure patient information at the point of care. Nurse leaders participated in planning meetings and completed rounds to support clinical nurses as they implemented the new documentation system.

Developing Nurse Leaders
The development of clinical leaders improves the quality of patient care. A second cohort of nurses at West Kendall Baptist Hospital recently graduated from Baptist Health’s Nursing Leadership Institute — a 12-month educational program that fosters the development of nurse leaders who enhance the overall patient experience and influence the delivery of safe, timely, efficient, equitable and patient-centered care. The hospital also hosts an a one-day Nursing Leadership Retreat to develop high-performing Magnet nurse leaders.

Structural Empowerment - enabling nurses to have a voice, initiate change and be professionally engaged.

Improving Health Outcomes
Through the hospital’s onsite and mobile Healthy Hub, our nurses provide adult community members with free, preventive healthcare screenings and help them identify ways to improve their health. Since the opening of the Healthy Hub in October 2014, nurses have performed approximately 12,000 screenings. West Kendall Baptist Hospital nurses also participate in more than 35 community events annually to educate the public on preventing and managing chronic conditions such as diabetes, COPD and heart disease.

Training Competent Nurses
Evidence has shown that implementing a robust residency for new nurses improves patient care and safety and increases retention of excellent nurses. New nurse graduates at West Kendall Baptist Hospital are well-supported in the Baptist Health South Florida R.N. Residency program — a multispecialty, evidence-based onboarding process that develops competent practicing clinicians. In addition, the R.N. Transition Residency helps experienced nurses transferring to a new area of practice, such as emergency, intensive care, surgery and labor and delivery, adapt to their new environment.

Recognizing Nursing Excellence
Recognition increases nursing satisfaction, which, in turn, improves care delivery. Each quarter, West Kendall Baptist Hospital recognizes a deserving nurse with the prestigious DAISY Award. Grateful patients and families nominate DAISY Award Honorees who demonstrate excellence through clinical expertise and compassionate care. In addition, nursing units that achieve overall patient satisfaction scores at or above the 90th percentile are recognized at a quarterly Spotlight on Service celebration.

Exemplary Professional Practice - ensuring excellence through collaboration and professional growth.

Earning Prestigious Designations
Baby-Friendly USA, Inc. has designated West Kendall Baptist Hospital a Baby-Friendly facility for our team’s commitment to teaching and encouraging new mothers to breastfeed their babies and strengthening the bond between mother and baby. Our team also is proud to have earned The Joint Commission’s Gold Seal of Approval and the American Heart Association’s Heart-Check mark for certification in heart failure.


Engaging Our Community
Community members, business leaders, government officials and other hospital staff members get a first-hand look at the nursing profession on Shadow a Nurse Day, hosted each year at West Kendall Baptist Hospital during National Nurses’ Week in May. Nurses also host local high school students and teachers at a similar event, entitled A Day in the Life of a Nurse.

Executing Best Practices
With the goal of improving service, quality and safety, West Kendall Baptist Hospital nurses form unit-based practice councils and implement performance improvement projects. They also conduct nursing educational workshops about preventing falls, pressure ulcers and hospital-acquired infections and hold showcases to enhance cultural competency.

Enriching Our Community
Led by West Kendall Baptist Hospital, the Healthy West Kendall coalition was selected as one of five communities in the U.S. to participate in Communities of Excellence 2026 — a learning collaborative that uses the Baldrige Excellence Framework to improve the health status, educational attainment and economic vitality of the community. Our nurses play an important role in achieving these goals.

New Knowledge, Innovations and Improvements - enhancing patient care through research and new evidence.

Promoting Nursing Research
Conducting and advancing nursing research are important for delivering the most effective nursing care. Since opening in 2011, the hospital has conducted more than 50 nurse-involved research studies. Nurse research efforts are supported by Baptist Health’s Center for Excellence in Nursing, which provides nurses with financial assistance to develop research posters and disseminate their clinical findings to internal and external audiences at hospital showcases and national conferences and symposiums.

Empirical Outcomes - revealing the impact nurses have made on patient care, safety and outcomes.

Engaging the Nursing Team
Engaged and satisfied nurses are central to effective and efficient caregiving teams. Healthcare industry surveys reveal that West Kendall Baptist Hospital nurses are highly engaged and rank their job enjoyment, satisfaction and professional advancement opportunities above the national averages.

Advancing Nursing Education
Nurses with advanced education are better prepared to care for patients in an increasingly complex healthcare delivery system. A high percentage of our nurses hold a Bachelor of Science in Nursing degree.

Delivering Quality Care
Proof of the positive impact our nurses have made on the lives of the people we serve can be found in patient feedback and outcomes. Patient satisfaction consistently is high and patient safety statistics outperform the national standards.

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