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Public Information Hotline

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General Information

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Frequently Asked Questions for Patients

Our operations may change as the storm approaches. Below are some of our most frequently asked questions.
  • At this time all of our operations are normal and as scheduled. To see a list of our current hours, click here. Our practice will contact you if your appointment is cancelled, and will work with you to reschedule your appointment.

  • At this time our hours of operation may vary due to the COVID-19 pandemic. In addition there may also be more changes in hours of operation based on the projected path and timing of the storm. To see a list of our locations, click here.

    You can also see a medical professional virtually, at any time, on Baptist Health Care On Demand. For a FREE urgent care visit please use coupon code StormReady (Limit one visit per user. Regularly priced $59). To get started, click here.

  • Yes, our emergency rooms remain open.

  • Your procedure may be rescheduled based on the projected track and timing of the storm. Our team will contact you if your procedure will need to be rescheduled. If you have specific questions about your procedure or surgery, you should you contact your physician’s office.

  • Your imaging appointment may be rescheduled based on the projected track and timing of the storm. Our team will contact you if your appointment will need to be rescheduled. If you have specific questions about your appointment, please call 786-573-6000.

Frequently Asked Questions for Expectant Mothers

Frequently Asked Questions for Expectant Mothers

When a hurricane is forecast to hit the area within 24 hours, our hospitals may offer shelter for maternity patients who are 38 weeks pregnant or more, or who have high-risk pregnancies as determined by their physician.

  • As the storm approaches, these hospitals will activate a Hurricane Hotline. Please call 1-855-316-INFO (1-855-316-4636) before coming to the hospital. You will be prompted to choose the hospital at which you plan to deliver your baby and hear information specific to that hospital. The hotline will be updated as new information on the path of the storm becomes available. A recorded message will provide information about when to come to the hospital and where to go when you arrive.

  • Women who are 38 weeks pregnant or more, or who have high-risk pregnancies as determined by their physician. Unfortunately, due to limited space and other situations, we may not be able to accommodate an adult support partner.

    Please call 1-855-316-INFO (1-855-316-4636) for hospital-specific information related to an adult support partner.

    • Twin-size air mattress.
    • Folding chair.
    • Bedding (sheets, blanket, pillow, etc.).
    • Personal care items (toothbrush, toothpaste, soap, make-up, towels, hand sanitizer, etc.).
    • Enough nonperishable and ready-to-eat food to last for 72 hours for the maternity patient (and her adult support person, if applicable). There will be no facilities to cook or refrigerate food. Sandwiches, crackers, snacks and other nonperishable items are recommended.
    • Fluids to last for 72 hours for the maternity patient (and her adult support person, if applicable). Cans or small plastic containers, rather than glass, are recommended.
    • Medicine that is taken regularly.
    • Reading material.
    • Flashlight.
    • Change of clothing.
    • Hospital-provided face masks must be worn for the entire stay.
    • Do not bring tents or privacy enclosures, heat-producing equipment or electrical appliances.
    • No children or pets allowed. Service dogs are welcome.

    We recommend that you gather all these supplies now to avoid last-minute trips to the store or sell-out situations.

Online Urgent Care

Online Urgent Care

See an urgent care doctor online anytime from the safety of your home.

With Baptist Health urgent care telehealth services, we bring our doctors to you so you can see them within minutes from the comfort and safety of home when you need it most for minor illnesses and injuries or health concerns. This service is available 24/7 in English or Spanish (no insurance required) and is simple to use through our secure app, on any mobile device or PC so you can conveniently and privately see our doctors.

Use code STORMREADY for a free visit.

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Additional Resources

Broward County

Miami-Dade County

Monroe County

Palm Beach County

NOAA Weather Updates

NEWS STORIES

Hurricane Preparedness

Media Inquiries

Members of the media, please contact us for information.